Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery
- Domestic (Pakistan): Standard shipping takes 3–5 business days. Shipping charges are calculated at checkout.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order online.
Customs & Duties International customers are responsible for any customs duties, taxes, or import fees charged by their country. MAK AURA is not responsible for delays caused by customs.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date and we will do our best to resolve the issue.
Contact Us For any shipping-related queries, reach out to us at contact.makaura@gmail.com or through our website contact form.